Privacy policy
This privacy policy describes how the company STARPLAST collects, uses and protects personal data of visitors to the site www.starplast.fr, in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act.
1. Data controller
The data controller of the data collected on this website is:
STARPLAST, SAS with a capital of €500,250, whose registered office is located at 23 rue de Soyouz, Ester Technopole Business Park, 87280 Limoges, registered with the Limoges Trade and Companies Register under number 765 500 368.
For any question relating to your personal data, you can contact us at the address: contact@starplast.fr.
2. Data collected
We collect personal data in two ways:
) Via the contact form
When you use the contact form available on the website, the following data is collected:
First and last name
Email Address
Phone Number
Content of your message
b) Through your navigation on the site
During your navigation on the site, some data may be collected automatically via cookies and similar technologies, including:
IP Address
Type of browser and device used
Pages viewed, date and time of visit
Navigation data collected by Google Analytics (audience measurement tool)
3. Purposes of the processing
Data from the contact form: this data is used exclusively to process your request, respond to you and ensure the follow-up of our exchanges.
Navigation data and cookies: this data is used for the following purposes:
Establish site attendance and use statistics
Improve the ergonomics, content and operation of the site
Understanding visitor navigation paths
None of this data is used for direct marketing purposes, unless you expressly request it in your message.
4. Legal basis
Contact form: the processing of your data is based on your consent, expressed at the time of sending the form, as well as on STARPLAST’s legitimate interest in responding to requests addressed to it.
Audience measurement cookies: Google Analytics cookies are only deposited after your consent has been obtained, in accordance with the applicable regulations, unless configuration exempt from consent (“cookieless” mode or strict anonymization). You can withdraw your consent at any time via the cookie management banner or your browser settings.
5. Recipients of data and transfers outside the EU
The data transmitted via the contact form are intended exclusively for internal STARPLAST services authorized to process your request, and are not communicated to any third party.
The data collected via Google Analytics is transmitted to the company Google, which acts as a subcontractor. This data may be transferred to the United States. Google adheres to mechanisms governing these transfers (standard contractual clauses of the European Commission). For more information, you can consult the privacy policy of Google.
No other data is transferred, rented or sold to third parties.
6. Shelf life
Data from the contact form: this data is kept for the duration necessary to process your request, and then for a maximum of 3 years from our last exchange, for evidentiary purposes and relationship management.
Navigation data and audience measurement cookies: this data is kept for a maximum of 13 months, in accordance with the recommendations of the CNIL. Aggregated statistical data may be retained beyond this for historical analysis purposes.
7. Cookies
A cookie is a small text file placed on your device during your visit to the site. The cookies used by www.starplast.fr are mainly audience measurement cookies (Google Analytics).
You can at any time:
Manage your preferences via the consent banner displayed during your first visit
Configure your browser to refuse cookies or be warned before they are deposited
Delete cookies already deposited via your browser settings
Refusing cookies does not prevent visitors from visiting the site, but may limit certain features.
8. Your rights
According to the GDPR, you have the following rights over your personal data:
Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to object
Right to data portability
You can exercise these rights by contacting us at contact@starplast.fr.
If, after contacting us, you believe that your rights are not being respected, you can file a complaint with the CNIL (National Commission on Informatics and Liberties): www.cnil.fr.
9. Security
STARPLAST implements appropriate technical and organizational measures to ensure the security and confidentiality of the data collected, and to prevent it from being distorted, damaged, or that unauthorized third parties have access to it.
10. Modification of the privacy policy
STARPLAST reserves the right to modify this privacy policy at any time, in particular to comply with any regulatory, jurisprudential or technical change. Users are encouraged to check this page regularly.
Last updated: September 2026